Refund policy

Change your mind? No worries! You can cancel an order before it ships and receive a full refund. But please let us know you’d like to cancel as soon as possible - we ship pretty fast around here!

Returns are accepted upon receipt at the studio within 30 days of delivery (the date you have received your order) for items other than digital downloads and customized kits. Buyers are responsible for return delivery costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Digital downloads are non-refundable.

“Returned to Sender” - Incorrect Address, Incomplete Address, Not Picked Up by Recipient

Mistakes happen sometimes. If a package is returned because the address provided by the customer was incorrect, or is simply not picked up by the customer, a refund will be issued minus the actual cost of shipping. If the order is "returned to sender" damaged for the same above reasons, no refund will be issued. If a package is not returned, no refund will be issued.

Our order confirmation emails come with a reminder to please, please, please double check the address. We've carefully designed each pattern, printed the fabric, created the supporting materials, lovingly packed each kit, and then shipped each item ourselves. If WE make a mistake, we'll 100% do what we can to make it right. But as a small business, it's very hard for us to absorb the full cost of missing orders due to customer error. Sorry :(

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